top of page

SHIPPING POLICY

. United Kingdom and Hong Kong:  Free EXPRESS shipping for all orders

. International standard shipping: Free standard shipping for all orders,  Free EXPRESS shipping for orders over HKD2,000

,
. All import tax are excluded 

RETURN & REFUND POLICY

  • ..

. Customers can initiate a return for unused items within 7 days of delivery for a refund or exchange (subject to stock availability). 

. No exchange after 7 days upon the arrival of your delivery subject to the tracking record.

 . Please make sure items are returned in their original condition, unworn and unwashed with tags still attached and original package.

 

. All shipping cost for returned goods will be customers' responsibility.

. ARTO. can reserve the right to refuse the exchange and refund.

More questions? Please feel free to contact us:)

bottom of page