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RETURN & REFUND POLICY

- Customers can initiate a return for most new and unused items within 7 days of delivery for a refund or exchange (subject to stock availability). 

 

- No exchange after 7 days upon the arrival of your delivery subject to the tracking record.

 

- Please make sure items are returned in their original condition, unworn and unwashed with tags still attached and original package.

 

- All shipping cost for returned goods will be customers' responsibility.

- ARTO. can reserve the right to refuse the exchange and refund.


- For further question please contact info@artoofficial.com

SHIPPING POLICY

- Hong Kong  standard shipping: HKD40 flat rate

 

- International standard shipping: HKD200  flat rate
 

- All import tax are excluded 

Please feel free to contact us at email: info@artoofficial.com

or Instagram / facebook message 

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