RETURN & REFUND POLICY

- Customers can initiate a return for most new and unused items within 7 days of delivery for a refund or exchange (subject to stock availability). 

 

- No exchange after 7 days upon the arrival of your delivery subject to the tracking record.

 

- Please make sure items are returned in their original condition, unworn and unwashed with tags still attached and original package.

 

- All shipping cost for returned goods will be customers' responsibility.

- ARTO. can reserve the right to refuse the exchange and refund.


- For further question please contact info@artoofficial.com

-Let's enjoy the happiness from ARTO. fashion

SHIPPING POLICY

- Hong Kong local standard shipping: HKD40 flat rate

Free local delivery while spend over HKD3000

 

- International standard shipping: HKD250  flat rate
- All import tax are excluded 

More questions? Please feel free to contact us:)