top of page


- Customers can initiate a return for most new and unused items within 7 days of delivery for a refund or exchange (subject to stock availability). 


- No exchange after 7 days upon the arrival of your delivery subject to the tracking record.


- Please make sure items are returned in their original condition, unworn and unwashed with tags still attached and original package.


- All shipping cost for returned goods will be customers' responsibility.

- ARTO. can reserve the right to refuse the exchange and refund.

- For further question please contact

-Let's enjoy the happiness from ARTO. fashion


- FREE local standard shipping for HONG KONG 


- International standard shipping: HKD250  flat rate
- All import tax are excluded 

More questions? Please feel free to contact us:)

bottom of page